Privacy Policy

The Girl Power Talk team manifests its commitment to privacy and data protection by adopting the following principles-

  •  We collect no more personal data than necessary, and only for a legitimate purpose.
  • We use personal data lawfully, responsibly, and transparently.
  • We retain no more data than necessary.
  • We protect personal data with appropriate security measures.

 Protecting personal data and your privacy is of the greatest concern for the Girl Power Talk team.

Who is responsible for processing your data?

The Girl Power Talk offices located in Mohali, India house the team members of Girl Power Talk who closely process your data keeping in mind necessary privacy protection norms.

Why do we process your data?

The personal data we collect includes your information of

  • full name
  • address
  • e-mail address
  • telephone number
  • payment information

Why do we use it?

How do we use it?

To protect you from irrelevant information We study the trends of your searches to improve your shopping experience. It helps us to understand your needs and protect you from irrelevant information and upgrade our services.
To give you personalized experiences Your information at the time of registration helps us to give you personalized updates. Upon understanding your needs we can give you any updates or information that is relevant and required to you.
To maintain our customer relationship In case of any help from our consumer service, your personal data helps to solve the query. We can track your details such as order details, order number, shipping address, and payment details.
To understand market needs Your every purchase and feedback is valuable to us. It helps us understand market needs and also helps us keep a track of the demand for our every product.
To ensure the safe delivery of your product Your information such as an address, phone number, email ID helps in the safe, secure, and hassle-free delivery of your product in your desired time.
For bookkeeping purposes We use it to maintain the record of each purchase.

How do we collate your data?

We collect your data when you are buying our products online, visiting our website or contacting customer service. We collect data directly from you when you shop with us, subscribe to our newsletter, or engage with us in any way. We do not collate data from any third-party sources. 

 We will never retrieve, use, and store personal data from data brokers or other external sources nor have access to such data for pursuing a marketing purpose unless we explicitly say so.

 Who has access to your data?

Your personal data is available and accessible only to those Girl Power Talk team members who need the data to accomplish the intended processing purpose. To the extent necessary, the responsibility for data protection and your privacy is shared with third parties, such as banking and financial institutes, postal services, or electronic communication providers.

 In addition, we may also disclose personal data to third parties, if we believe that using or disclosing such information is needed to:

 (i) conduct investigations of possible breaches of law;

 (ii) identify, contact, or bring legal action against security breaches or cooperate with government authorities according to a legal matter.

 How is your data safe with us?

Girl Power Talk respects the privacy of its customers, so we are highly inclined towards keeping your data. Safe. We have a determined team of professionals for keeping your data safe is stored in a legal manner. We make sure to only make lawful and authentic use of your personal data.

 What are your rights?

Right to access:

You have the right to request information about the personal data we hold on you at any time.

 Right to rectification:

You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.

 Right to erasure:

You have the right to erase any personal data processed by the Girl Power Talk team at any time except for the following situations.

-you have an ongoing matter with Customer Service

-you have an open order which has not yet been shipped or partially shipped

-you have an unsettled debt with Girl Power Talk, regardless of the payment method

-if you are suspected or have misused our services within the last four years

-your debt has been sold to a third party within the last three years or one year for deceased customers

 How do you exercise your rights?

We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests concerning your rights stated above. You can always reach them at info@girlpowertalk.com

Terms & Conditions

1. General
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Girl Power Talk, hereinafter referred to as ”us ” or ”we”. By placing an order, you agree to be bound by the terms and conditions set out here. Please make sure you have read and understood the Terms before placing your order.

The inclusion of any products or services at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product or offer at any time.

We want to provide the best possible online experience. To make this possible we need to ensure that our services run like clockwork.
Therefore, you understand and agree not to-
(i) post, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services
(ii) act in a manner or employ any device that restricts, or hinders any other user from using the Girl Power Talk site

2. Prices and delivery charges
The prices displayed on our website include Goods and Services Tax (GST) or any other alternate indirect tax, but do not include a delivery charge.
The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

3. Order/ Conclusion of Contract
Place your orders through girlpowertalk.in/products.
For any further queries, please see mail us at info@girlpowertalk.com or call us at +91-7973931882

If you provided us with your email address while placing your order, you will receive an email confirmation shortly. If we are unable to deliver your order, we will notify you as soon as possible. If we have already received money for the order, we will make every effort to reimburse the relevant amount using the same manner as the original payment. If alternative arrangements are required for any reason, we will inform you.

Girl Power Talk accepts and processes orders with the utmost care, and will make every effort to deliver your order to an address in India in accordance with your chosen delivery option.

4. Delivery
Girl Power Talk makes every effort to ship orders as quickly as possible and in the order in which they are received. Unless otherwise agreed, we strive to deliver within 1 to 8 working days of receiving an order confirmation.

Though we strive to fulfill within the specified time limit, delays may occur due to unforeseen circumstances. You will be informed of the expected delivery details when you place your order. If you provided us with your email address when you placed your order, you will receive an email confirmation with your expected delivery details. Please contact us at Customer Service or Instagram DM if your order does not arrive by the scheduled delivery date.

5. Withdrawal of Order
You have the option to cancel or return your order from the time you place it until 7 days after you receive the ordered items.
We will issue a refund using the same method used to make the payment as soon as possible and no later than 30 days after receiving your cancellation notice, provided we have received the items or evidence of you having sent back the items. If you receive a defective item, please notify Girl Power Talk immediately and return the item in accordance with section 6 (Returns) below. Girl Power Talk will provide a full refund for any defective products. The provisions set forth herein do not limit any statutory rights that may exist.

6. Returns
Girl Power Talk guarantees a full refund for any returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in when you received them. This means that the items should not have been damaged, soiled, washed, altered and that any labels or tags should be present. You are to record and send the unpacking of the received product on our Customer Service or Instagram DM for claiming an already existing damage in the product.

7. Payment Methods
You can exercise your payment by the following methods enlisted below:

Debit Card or Credit Card You can enter your payment information using a valid credit or debit card when you place your order. When you place your order in the checkout, the applicable amount will be deducted. We reserve the right to verify the credit or debit card’s validity, credit status in relation to the order value, and the purchaser’s address data. We reserve the right to refuse orders based on the results of these checks.UPI You can pay for your order using UPI. When you place your order in the checkout, the order value will be deducted from the associated bank account. The legally required invoice document will be included in the Shipping Confirmation email.

8. Our Liability
Our maximum liability to you for any loss or damage arising from your order is limited to the total amount of your order.

9. Colours and measurements
We make every possible attempt to accurately represent the characteristics of our products, including composition and colours. The colour you see will be determined by your computer system, and we cannot guarantee that your computer will display such colours accurately.

The measurements listed for an item on our website are merely estimates to help you understand the model or fit of that specific item, and are not a definite guarantee of the exact measures of the item you get.

10. Guarantee
If there are any flaws in the goods you have purchased, we will honour all statutory guarantee regulations. If you have a complaint about obvious material or manufacturing flaws in goods we have supplied, including transit damage, please let us know by the following steps:
Record and send the unpacking of the received product on our Customer Service or Instagram DM for claiming an already existing damage in the product.

11. Severance
If any part of these Terms is deemed invalid or ineffective by a court or regulator, the remaining Terms will remain in effect.

12. Legal Ownership of Rights
We retain all intellectual property rights, including trademarks and copyrights, at https://girlpowertalk.com/ Without our permission, any use of https://girlpowertalk.com/ or its contents, including copying or storing such content in whole or in part, other than for your own personal, non-commercial use, is prohibited.

13. Company Information
4th Floor, E-196, Phase 8B,
Industrial Area, Sector 74,
Sahibzada Ajit Singh Nagar,
Punjab 160055

FAQ

Where we deliver

We are delivering everywhere except containment zones.  

We deliver to customers who are 18 years and above, with an address in India. Please note, that some areas may be excluded from delivery. You will be notified about this during checkout.

Can I Cancel Or Amend My Order?

We start processing your order quickly which means we can’t make any changes once it’s confirmed. This includes changing the delivery address or delivery option. Please contact us at Customer Service or Instagram DM for any queries or changes.

Are the measurements mentioned on the website correct?

The measurements listed for an item on our website are merely estimates to help you understand the model or fit of that specific item, and are not a definite guarantee of the exact measures of the item you get.

What is the material type?

Material- Three-thread cotton with inner fleece; Composition- 80% Cotton and 20% Polyester.

Aftercare?

The sweatshirts can be machine-washed and ironed.

Do not iron on design

Size Chart

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